Refund policy

At AXFIT, customer satisfaction is important to us.

If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.

Return Eligibility

To be eligible for a return:

  • The product must be unused and in its original condition.

  • The product must be returned in its original packaging.

  • Proof of purchase is required for all returns.

Refunds

Once your returned item has been received and inspected, we will notify you of the approval or rejection of your refund request.

If approved, your refund will be processed and credited to your original method of payment within the applicable processing timeframe.

Return Shipping

Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect due to our error.

Damaged or Defective Products

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of receiving your order and include clear photographs of the issue so we can resolve it as quickly as possible.

Contact Us

If you have any questions regarding your shipment or require assistance with your order, please feel free to contact us through our Contact page or using the details below: