Shipping policy
Thank you for shopping with AXFIT.
We proudly ship across Australia and selected international destinations, ensuring your order reaches you as quickly and securely as possible.
Order Processing
- Orders are typically processed within 1–2 business days after payment confirmation.
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Orders are processed Monday through Friday, excluding weekends and public holidays.
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During peak seasons, promotional events, or holidays, processing times may be slightly extended.
Shipping
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Shipping costs and estimated delivery times are calculated at checkout based on your location and selected shipping method.
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Delivery timeframes may vary depending on the destination, carrier availability, and local conditions.
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International customers are responsible for any customs duties, import taxes, or additional fees imposed by their country's authorities.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking details, allowing you to monitor your shipment's progress.
Shipping Delays
While AXFIT works with reliable shipping partners to provide timely deliveries, we cannot be held responsible for delays caused by customs processing, severe weather conditions, carrier disruptions, or other circumstances beyond our control.
Incorrect Shipping Information
Please ensure that your shipping address is accurate at the time of purchase. AXFIT is not responsible for orders delayed or lost due to incorrect or incomplete shipping information provided by the customer.
Contact Us
If you have any questions regarding your shipment or require assistance with your order, please feel free to contact us through our Contact page or using the details below:
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Address: Melbourne, Victoria, Australia
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Email: support@axfit.com.au
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Phone: +61 469 834 698